Shipping policy

Thank you for visiting and shopping with us. The following terms and conditions outline our shipping policy.

Order Processing Time

All orders are processed within 1–2 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. In such cases, we will notify you via email.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times may vary depending on your location, the shipping method selected, and external factors beyond our control.

Shipping Locations

We currently ship only within the United Kingdom.
For orders outside the UK, please Contact Us.

Shipment Confirmation & Order Tracking

Once your order has shipped, you will receive a shipment confirmation email containing your tracking number. Tracking information may take up to 24–48 hours to become available.

Customs, Duties & Taxes

We are not responsible for any customs duties, taxes, or additional fees applied to your order. All fees imposed during or after shipping are the responsibility of the customer.

Delays & Lost Packages

We are not responsible for shipping delays caused by carriers, weather conditions, customs clearance, or other circumstances beyond our control.
If your order appears to be lost, please contact us and we will assist you as best as possible.

Incorrect Shipping Information

Please ensure that all shipping details are accurate at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.